Contact Us

We’re committed to providing excellent customer service. If you have any questions or need assistance, please fill out the contact form below - our team is happy to help.

Please note, for product-related questions - such as choosing the right item or understanding how a product works - please send us an email or use the contact form below. Our product specialists are available via email only. Phone support is available exclusively for inquiries related to orders, shipping, payments, returns, or account issues. Please note, we do not take orders by phone.

Email Support: contact@lavajoy.com or use contact form below.
Available daily from 8:00 AM to 8:00 PM CST 

Phone Support: (888) 245-5282
Available Monday through Friday, 8:00 AM to 4:30 PM CST (excluding holidays).
We do not take orders by phone.

Our warehouse is located in Illinois, United states but we are not open to the public.